With expansion to new markets and business areas, including aerospace, naval, or pharmaceuticals,
there were new demands on communication and communication tools within the growing business. eM
Client is used both for communication inside the company and outside. More important is the
communication with the customers and suppliers.
It allows employees to perform tasks faster than in the previous email management solution and
positively changed Rikora’s communication workflow.
The mid-sized company decided to migrate to a desktop email client from a common
online email that no longer met its requirements. After some product research and
looking for “top email clients”, eM Client came up first, with generally positive
professional and end-user reviews.
“...very satisfied with eM Client, mainly due to its speed and efficient data
management.”
The company tested the application extensively for 6 months. The initial
testing began with only one PC (of the IT administrator). “I saw everything started to move
better, so I installed it to my colleagues’ and finally
to the top management stations.”
Issues with database checking occurred
during the initial testing period, but were resolved. Our IT team currently devotes about 2 hours
per month to maintain the app. The successful testing
phase cleared the app to progress to the deployment phase. The adaptation was regular and with no
major issues.
“Our employees as well as IT administrators have been very satisfied with eM Client, mainly due to
its speed and efficient data management. We also appreciate
the customer-friendly technical support,” Florin Munteanu, the production manager of Rikora sums up.
As the company gets bigger, Rikora is certain to install
eM Client to all additional stations.