eM Client provides features for composing emails with the help of text generation and editing
made by Artificial Intelligence. The current Provider of AI for eM Client is ChatGPT.
In this article we’ll address where AI is used, how to turn it off or on and its security.
Is AI in eM Client secure?
AI Features in eM Client are used to help with generating new messages, replies, optimizing
message text, and similar text-editing and rewriting actions.
eM Client never sends text or queries to the server without explicit user action as
described below – using the Reply with AI or AI buttons. It will never collect and
send content of your messages anywhere on its own.
The information used for the text generation or editing is sent only to the AI provider and is
not stored or logged by eM Client anywhere.
We will always do our best to protect your data and privacy as much as possible.
How does AI in eM Client work?
These are the current AI features available in eM Client:
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Reply with AI
eM Client: Reply with AI options
Use the Reply with AI button to instantly draft a response to the selected
message. The program will take the content of the selected message and use it as a base
for the reply – but you can set certain specific commands on what the reply should
include.
A general response will acknowledge the points raised in the original email, but you can
also specify that you need to draft a Thank you email, indicate that you are
not interested in the items or events mentioned in the message, inquire for
more details or explain that the message needs to be sent to someone else.
Once you draft a reply you can of course still make corrections before hitting the
Send button.
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AI in Compose window
eM Client: AI button in Compose message window
In the Compose window you can use the artificial intelligence features via the
AI button. You can generate new text based on nothing or in case of a reply or
forwarded message select just part of the original text with your mouse and then click
the AI button.
The selected text will be automatically inserted into the Instructions for AI
field, where you can also just type in your base text or the prompt you want to make for
the generated text.
You can use the Generate text options to specify what needs to be done with the
text you inserted or wrote (make it into a summary, rephrase the text, expand on it and
more), use Options to specify additional details (like the tone or length of the
message). Click Start to send the prompt to the server.
eM Client: Generate AI text window
Once you’re happy with the generated text, click ‘Save & Close’ to insert it
into your composed message.
How to turn off AI
You can disable or enable Artificial Intelligence features in menu > Settings > Mail
> Artificial Intelligence.
Turning off this setting will hide all the AI buttons in the program’s interface so it cannot be
used even by accident.
eM Client: Artificial Intelligence settings